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Forum Discussion
kspoon
Jun 05, 2019Aspirant
ORBI50 almost no connection at all
I have recently purchased an ORBI RBR50 (march 2019). Initially it works OK, speed test on my phone connected to ORBI via wi-fi does seem to be faster than my old AC router. About 1-2 months ago, aft...
michaelkenward
Jun 05, 2019Guru - Experienced User
kspoon wrote:
Main router is connected via wire right beside my internet provider's router.
How many "routers" are we talking about here?
Is the RBR50 what you call the "Main router"?
What is the Internet provider's router? Is that the modem that gets you to the outside world, or a separate box?
If the Internet provider's router really is a router, or a modem/router, then you may want to put the Orbi RBR50 into AP mode.
- kspoonJun 05, 2019Aspirant
Internet provider is Rogers (I am in Canada). I believe it is a modem and router combined in one. It is only one box and previously I was using AC wi-fi from that same box.
What's AP mode?
- michaelkenwardJun 05, 2019Guru - Experienced User
kspoon wrote:
I believe it is a modem and router combined in one. It is only one box and previously I was using AC wi-fi from that same box.
Not knowing the make and model number of the modem/router, it is hard to advise on the best strategy.
Do you plan to use the wifi from the modem/router as well as the Orbi?
What's AP mode?
AP = Access Point
There is support for the Orbi WiFi System, including a manual, somewhere at the end of this link:
>>>> Orbi RBK50 | WiFi System | NETGEAR Support <<<<
Find the manual for your model and read the section Use the Router as a WiFi Access Point.
- kspoonJun 05, 2019Aspirant
Also last night, I was connected to Orbi, and my Orbi app on my phone couldn't find the network. Gave up resetting as it was late at night.
- kspoonJun 05, 2019AspirantYes, the base? Or the non-satellite unit, not sure what the exact term is.
- kspoonJun 05, 2019AspirantThere are 3 units
1 - internet providers router
2 - Orbi base unit
3 - orbi satellite unit
Is that more Clear?- michaelkenwardJun 05, 2019Guru - Experienced User
kspoon wrote:
Is that more Clear?Yes. But what is the internet providers router? Make? Model?
If it is a modem/router, you have two routers on your network.
That can cause headaches. For example, you can end up with local address problems. Among other things, the other router can misdirect addresses that the Netgear router usually handles, such as routerlogin.net or the usual IP address for a router, 192.168.1.1.
This explains some of the other drawbacks.
What is Double NAT? | Answer | NETGEAR Support
It may be possible to put the modem/router into modem only (bridge) mode and then to use the second device as the router. But some Internet service providers, such as BT in the UK, supply modem/routers that won't work in bridge mode. There may be ways to get the modem/router to cooperate, but sometimes it is easier to put the second router into AP mode. See above.- kspoonJun 05, 2019AspirantThx, Will check when u get home tonight.