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Forum Discussion
Orbi50 Network Map Missing
I have a total of one ORBI router and 3 satellites. One of my routers suddenly seemed to stop working. I've tried to reset it multiple times, but I can't get the amber light to come on. That led me t...
What Firmware is currently loaded?
What is the Mfr and model# of the ISP modem the NG router is connected too?
When resetting the RBR, press the back reset button for 15 seconds then release. Use a wired PC connected to the RBR and web page to walk thru the setup wizard.
If you can't get the RBR working at all, you may need to file a support ticket here and get more help from NG.
https://www.netgear.com/support/#
Ask about an RMA.
Or any Orbi app questions, please post here:
https://community.netgear.com/t5/Orbi-App/bd-p/en-home-orbi-app