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Forum Discussion
Orbi50 Network Map Missing
I have a total of one ORBI router and 3 satellites. One of my routers suddenly seemed to stop working. I've tried to reset it multiple times, but I can't get the amber light to come on. That led me t...
mcdad10k wrote:I have a total of one ORBI router and 3 satellites. One of my
routers(typo? satellites?) suddenly seemed to stop working. I've tried to reset it multiple times, but I can't get the amber light to come on. That led me to look at the Network Map using the ORBI map. All I can see is my base router.
So, the question is, is there anyway to check if perhaps all my satellites are down? Is the map available anywhere?
Open the Orbi web interface using a web browser (http://orbilogin.net) and select "Attached Devices". Satellites appear at the top. The display shows the Link status for each satellite.
Also, any ideas on resetting the one satellite?
If indeed one satellite is not showing up on Attached Devices, first ensure that it has power. The Power LED on the back is GREEN. If so, proceed to a "Factory Reset" using a paperclip.https://www.youtube.com/watch?v=cMw4ePACgc4 ) Sometimes people do not hold the paperclip in long enough for the LED to turn amber and then begin to flash.
Thanks in advance,
Sorry for the typo - yes, satellites.
I'm in the orbi login interface. I only see two satellites, not the third.
On the one that is missing, power is on the device. I've held down the reset for over a minute - no lights at all outside the green power light. I then powered off the unit, pushed in the paperclip as shown in the video, powered up. Again, waited for over a minute - no while light, no blue light, no amber light.
Could it be dead? Is there a way to recyle old equipment if it is?\
Router Firmware, if needed: 2.3.5.30
Don't repress the reset button for over a minute, you only need to press the reset button for 15 seconds, AFTER the top ring LED starts to pulsate ON and OFF. This will reset the RBS. When the top ring LED flashes then slowly pulsate again, then press the sync button on the RBR then on the RBS.
Wondering if the RBS is out of sync with FW.
What you need to do is factory reset the RBS Wire connect a PC to the satellite. Already have the most current FW version files downloaded on to this PC. When the satellites are reset, wait about 5 minute. The PC will get a IP address from the satellite. I believe the IP address of the satellite will be 192.168.1.250. Use this IP address in a web browser to log in to the satellites web page. Admin and password is the log in. Check the FW version on the RBSs web page. If it's not the same, Use the satellites web page FW update feature to select the FW update file that was unpacked from the .zip file. Do this for both satellites. Then factory reset and then re-sync the satellites to the RBR.
mcdad10k wrote:Sorry for the typo - yes, satellites.
I'm in the orbi login interface. I only see two satellites, not the third.
On the one that is missing, power is on the device. I've held down the reset for over a minute - no lights at all outside the green power light. I then powered off the unit, pushed in the paperclip as shown in the video, powered up. Again, waited for over a minute - no while light, no blue light, no amber light.
Could it be dead? Is there a way to recyle old equipment if it is?\
Router Firmware, if needed: 2.3.5.30
Well, I tried - no light at all illuminates on the top of the device, white, blue, magenta, or amber. And, no network ip became available. Not sure what happened, but it seems to be a dead satellite.
My other two satellites are operating fine, with the current firmware installed.
The TFTP procedure may work as long as the power LED is green.
Thanks for the report.
It is the Power LED that is supposed to turn amber and begin to blink.
The only remaining "rescue" that I know of is to "flash" the firmware directly to the device using the "trivial file transfer protocol" TFTP.
If you are comfortable with computers, this is "sort of fun".
Here are the instructions:
https://kb.netgear.com/000059633/How-to-upload-firmware-to-a-NETGEAR-router-using-TFTP-client
