NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
sydhsydh
Jan 27, 2020Aspirant
Orbi50 Wifi keeps dropping
Last night my wifi went down for no reason. I have rebooted the router and the satellite and the satellite light turned blue but now the wifi keeps dropping out and then appearing again, but it is ou...
- Feb 04, 2020
Furry - Eventually managed to get the Orbi registered, but this serial number showed it was already registered to someone else. It seems Amazon sold me a faulty unit because the previous owner also had a case with Netgear for wifi dropping out. Amazon agreed to refund. I have ordered another Orbi reluctantly. I checked all the reviews but it still seems the Orbi is one of the best mesh systems, so fingers crossed.
FURRYe38
Jan 28, 2020Guru - Experienced User
:smileywink:
sydhsydh
Feb 04, 2020Aspirant
Furry - Eventually managed to get the Orbi registered, but this serial number showed it was already registered to someone else. It seems Amazon sold me a faulty unit because the previous owner also had a case with Netgear for wifi dropping out. Amazon agreed to refund. I have ordered another Orbi reluctantly. I checked all the reviews but it still seems the Orbi is one of the best mesh systems, so fingers crossed.
- FURRYe38Feb 04, 2020Guru - Experienced User
Good to hear. Ya, was kind of thinking that this unit was faulty from the get go. Glad Amazon refunded it. Hope next one is new and not previously owned. Ask Amazon to send you a new one.
Good Luck.