ORBI68 RBR20 intermittent connection issues

Question

I have an Orbi68 RBR20 with one satellite. I am haivng an issue where the internet signal intermittently drops out and takes several minutes to come back up. I have tried downloading the latest firmware (2.5.1.16) and performing a full factory reset. All of the devices that are having an issue are on the 5GHz network.

I am connected to a Motorola SURFBoard SB6141 cable modem.

Some other settings I have adjusted (based on other questions on this forum):

2.4GHz channel: 6

2.4GHz Transmit Power control: 75%*

5GHz channel: 48 (Wifi Analyzer shows me as the only router on that channel nearby)

5GHz Transmit Power control: 75%*

UPnP: off

Implicit Beamforming: On

MU-MIMO: Off

Fast Roaming: Off

DaisyChain Topology: Off

Logging: DoS logs filtered out

IPv6: disabled

* Spacing from base to satellite is ~2m, but on different floors of the house. Power reduced to try and avoid switching connections between base and satellite

Thanks in advance for any help!

FURRYe38 · Answer

2m is too close.&nbsp;30 feet is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected. https://kb.netgear.com/000036466/How-far-should-I-place-my-Orbi-satellite-from-my-Orbi-router

pcottle · Answer

FURRYe38&nbsp;Thanks for your reply!&nbsp; I made a mistake on the distance.&nbsp; That should be 6m.&nbsp; Less than 30ft, but that is why I dialed the power down to 75%.&nbsp; Should I go even further?&nbsp;

FURRYe38 · Answer

if 75 doesn't seem to help, yes, try 50%.&nbsp;

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ORBI68 RBR20 intermittent connection issues

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