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Forum Discussion
bobbyliv2fish
Dec 15, 2020Follower
OrbiCBK40
I have had this Mesh system just over a year. Things worked well for about 7 months then we noticed the system was not giving the speeds and coverage we had before. I called Netgear and they checked ...
FURRYe38
Dec 16, 2020Guru
What Firmware version is currently loaded?
Have the ISP check the signal and line quality UP to the modem. Be sure the ISP provisions the modem correctly.
Be sure there are no coax cable line splitters in the between the modem and ISP service box.
Be sure your using good quality RG6 coax cable up to the modem.
Be sure to power OFF the modem for 1 minute them back ON.
https://community.netgear.com/t5/Cable-Modems-Routers/General-info-and-Troubleshooting-for-Cable-Modems/m-p/1530376#M12853
Are you testing wireless or wired speeds?
What speeds do you pay for UP and Down?
What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet or more is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite