NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
mteigers
Feb 26, 2017Aspirant
orbilogin.com doesn't work in AP mode
I'm running into an odd situation after switching to AP Mode where I can no longer access orbilogin.com. What's strange is I cannot find my router at all. I did a quick network scan of every device r...
Dan_H
Mar 14, 2017Apprentice
Try using the phone app, it's a terrible app but it will help in that situation.
- SDJMar 14, 2017Tutor
Thanks Dan. The phone app might work if I could get the phone to connect to the Orbi wifi network! But even that isn't working at the moment...
- mteigersMar 14, 2017Aspirant
Yeah, I'm seeing the same result. The mobile app doesn't work. I'm still in a bad place sadly. I've lost the setup wifi password and cannot connect to the Orbi's at all to see anything. I'm worried if I reset them I won't be able to log in. I know `tuba` was in my password, but don't remember beyond that.
- st_shawMar 14, 2017Master
Reset the Orbi using the reset button. Press and hold for a long time. This will reset everything to default, including the password.
From the Orbi manual:
"You can return the router or the satellite to its factory settings. Use the end of a paper clip or a similar object to press and hold the Reset button on the back of the router or satellite for at least seven seconds. The router or satellite resets, and returns to the factory settings."