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Erwin66's avatar
Erwin66
Aspirant
Jan 31, 2021

Orbilogin not possible

I have a working Orbi setup with a RBR50 router in AP mode, and four sateiltes.
Can log in via the app on my phone, not a single problem.

But via any browser (Safari, Chrome, Firefox) on my MacBook via Wifi I can't anymore. I could a few weeks ago when the RBR50 was in router mode. Reset the browsercaches several times to no avail.
I keep getting this message below and I come in a cycle where i have to reset my password via registration of the serial number. I create a new password, but when i enter that I get this message again.

I need to get to the website because i need acces to advanced setup then possible in the app. 

 

401 Unauthorized

Access to this resource is denied, your client has not supplied the correct authentication.

9 Replies


  • Erwin66 wrote:

    I have a working Orbi setup with a RBR50 router in AP mode, and four sateiltes.
    Can log in via the app on my phone, not a single problem.

    But via any browser (Safari, Chrome, Firefox) on my MacBook via Wifi I can't anymore. I could a few weeks ago when the RBR50 was in router mode. Reset the browsercaches several times to no avail.
    I keep getting this message below and I come in a cycle where i have to reset my password via registration of the serial number. I create a new password, but when i enter that I get this message again.

    I need to get to the website because i need acces to advanced setup then possible in the app. 

     

    401 Unauthorized

    Access to this resource is denied, your client has not supplied the correct authentication.


    go back to router mode...lots of problems reported with ap mode

    • vajim's avatar
      vajim
      Master

      go back to router mode...lots of problems reported with ap mode

      • Erwin66's avatar
        Erwin66
        Aspirant
        There is a Xperiabox “in front” that is dealing with DHCP. There can only be one router off course. And there are (cabled) connections coming from that box.
        If I change that box to “dumb” and the Orbi back to router, would the Orbi provide IP numbers to the equipment connected direct to the box?
  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    What Firmware version is currently loaded?

    "401 Unauthorized

    Access to this resource is denied, your client has not supplied the correct authentication."

    Be sure your inputting the right 'admin' and password values. Incorrect input would be a cause of this message

     

    Mines in AP mode and don't have any problems logging in. 


    Erwin66 wrote:

    I have a working Orbi setup with a RBR50 router in AP mode, and four sateiltes.
    Can log in via the app on my phone, not a single problem.

    But via any browser (Safari, Chrome, Firefox) on my MacBook via Wifi I can't anymore. I could a few weeks ago when the RBR50 was in router mode. Reset the browsercaches several times to no avail.
    I keep getting this message below and I come in a cycle where i have to reset my password via registration of the serial number. I create a new password, but when i enter that I get this message again.

    I need to get to the website because i need acces to advanced setup then possible in the app. 

     

    401 Unauthorized

    Access to this resource is denied, your client has not supplied the correct authentication.


     

    • Erwin66's avatar
      Erwin66
      Aspirant
      Firmware 2.5.2.4
      And unable to check for updates (according to the smartphone app)