NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
OrbiOS 2.1.1
The Orbi team at NETGEAR is aware that some users are experiencing higher than expected Orbi Router reboots, special characters in WiFi Passwords and WiFi / Internet disconnects. We believe these is...
Let me give you a quick update on where NETGEAR is with the OrbiOS.
Just before Christmas break, we paused the distribution of OrbiOS 2.1. Very soon, we're about to restart the distribution of a slightly updated version of the beta (2.1.2). In addition to the major new features introduced in 2.1 (e.g. Circle, Ethernet Backhaul), this firmware is expected to address the high CPU issue, as well as the special character in PSK issue as well as support for the Outdoor Orbi. Check Release Notes for complete list.
We are continuing to work on the issues with Google devices that have been documented in the press (several users have provided links here).
My recommendation is that you should either use the Orbi Mobile App (if you haven't seen it recently, check it out, we've made some major improvements) or the Web UI to check for new firmware or wait until your system gets auto-upgraded.
To answer your question, Stars_fan. When Orbi are connected over Ethernet backhaul, the 5GHz band becomes hot standby.
Orbi Product Management
Gave this a go but had multiple reboots and/or resetting all WiFi connections. Occurred every few hours. I do have an Android 8.1 device however the timing never seemed to coincide with my device waking or connecting to the orbi.
Even if it's 8.1 the issue needs to be addressed.
Rolled back to .74 and I've noticed even .74 has rebooted or dropped connections a couple times however it's only about 1x per day.
As far as I know I did not have this issue when I first got my orbi. I set it up once and the whole family was happy after battling dead spots with a WiFi router, aps and extenders.
So the hardware is very capable.
I updated to the beta software and am seeing no issues. The reporting of the connections seems to be correct now, but it will take another week to be absolutely sure. With the two previous software versions my connections would initially show correct, but over time they would all migrate over to the router. My ipad which is usually used in an area in the house close to a satellite, but far away from the router, would then lose significant download speed. I've not had any reboots in the three plus weeks I've owned system. i happen to catch my ISP going offline briefly on one occasion, and this caused the router (only) to light up magenta. Service came back a few minutes later when the ISP recovered, and curiously nothing out of the ordinary was logged by the Orbi.
I have 8 devices continually connected to the system and another three or four (computers) that typically come and go. No Android or NEST devices. My wife's iphone now connects using 5G where before it would only use 2.4G. The crazy DOS and ARK attacks from it are also no longer showing up in the logs.
I spoke too soon. My wife's iphone has started its ARP and DOS attacks again. At least it's still happily connected through 5G.
Personally I deactivated the daisychain option because I have 1 router and 1 satellite, so this option is not useful to me. Maybe that's where the deconexion problems came from.
