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OrbiOS 2.1.1
The Orbi team at NETGEAR is aware that some users are experiencing higher than expected Orbi Router reboots, special characters in WiFi Passwords and WiFi / Internet disconnects. We believe these is...
Let me give you a quick update on where NETGEAR is with the OrbiOS.
Just before Christmas break, we paused the distribution of OrbiOS 2.1. Very soon, we're about to restart the distribution of a slightly updated version of the beta (2.1.2). In addition to the major new features introduced in 2.1 (e.g. Circle, Ethernet Backhaul), this firmware is expected to address the high CPU issue, as well as the special character in PSK issue as well as support for the Outdoor Orbi. Check Release Notes for complete list.
We are continuing to work on the issues with Google devices that have been documented in the press (several users have provided links here).
My recommendation is that you should either use the Orbi Mobile App (if you haven't seen it recently, check it out, we've made some major improvements) or the Web UI to check for new firmware or wait until your system gets auto-upgraded.
To answer your question, Stars_fan. When Orbi are connected over Ethernet backhaul, the 5GHz band becomes hot standby.
Orbi Product Management
Yup, my daughters Huawei honor 6x tried to reached wifi and bang, the router got rebooted. Exact date timestamp.
NETGEAR, are you listening? fixing a problem can be tedious, we know, but acknowledging gives your customers thought for comfort that they are at least heard. The Android issue is a plaque and needs to be resolved ASAP.
NETGEAR, you can't just assume all your users are siblings of a bitten fruit.
Hey guys, I read this and other post on ORBI firmwares, including the beta one. I am from Hk and bought the RBK53 (1 router and 2 Sat kit).
Firmware version is .74 out of the box. It has been stable since set up on 30-12-2017. I upgraded smoothly to the latest beta firmware to get support for wired backhaul. The upgrade was smooth and the performacne is also stable and satisfactory.
I note many of your guys's firmware version was version 1.x.x.x when out of the box.
Mine was labelled as Made in China, NOT Vietnam as some other has mentioned. I was wondering if the hiccups are hardware-related casue there might be slight difference in parts.
For what it's worth, mine says "made in China" and I'm plagued by the constant reboots.
scyu6058 wrote:Hey guys, I read this and other post on ORBI firmwares, including the beta one. I am from Hk and bought the RBK53 (1 router and 2 Sat kit).
Firmware version is .74 out of the box. It has been stable since set up on 30-12-2017. I upgraded smoothly to the latest beta firmware to get support for wired backhaul. The upgrade was smooth and the performacne is also stable and satisfactory.
I note many of your guys's firmware version was version 1.x.x.x when out of the box.
Mine was labelled as Made in China, NOT Vietnam as some other has mentioned. I was wondering if the hiccups are hardware-related casue there might be slight difference in parts.
My RBK53 is labeled made in China and came with 1.12.0.18 iirc. I seem to have lost my notes with that info. It updated to 2.0.0.74 online and then I manually updated to 2.1.1.16. It ran rock solid for 2 weeks, then just died out of the blue. No power loss, no surge, just my internet died. It was fine one moment, then dead the next. I couldn't log onto the orbilogin.com page nor the debug page.
Connecting my PC directly to the modem restored my internet access. Later, I reconnected the Orbi to the modem, power cycled the Orbi, but no change. A while later I was digging out my old networking gear so I could bring my network back up when I heard the PC chime indicating a message was received and I found the Orbi system was back online. I'd guess it was down somewhere between 30 to 60 minutes or so. Of course with the power cycle, I couldn't tell if there had been a reboot or anything. So I have no idea what caused the system to go down.
This was very unfortunate because I had high hopes for Orbi. When it worked, it was fabulous. But if it's unreliable, it has no value to me. Thus the Orbi system is being returned to the store and my replacement system is already ordered.
It is with regret that I find it necessary to return the Orbi system.
Is Netgear deleting posts that criticize them off this board? There were two posts here yesterday, one where a person asked how do you join the Beta program and another (which was post 171), where someone responded with a sarcastic reply of 1) Buy an Orbi system, 2) Plug it in, 3) You're now part of the program. I specifically remember it, because I was going to reply something similar as a joke, and this other person beat me to it.
Both those posts are gone from the board. Please tell me Netgear isn't spending time trying to silence people that are frustrated on this board, instead of working on the fix...
kmichalec wrote:Please tell me Netgear isn't spending time trying to silence people that are frustrated on this board, instead of working on the fix...
OK. There is no evidence that only a single Netgear employee does the software engineering work on firmware AND also administers the community board (AND builds new hardware products, etc.). That should be obvious.
