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OrbiOS 2.1.1
The Orbi team at NETGEAR is aware that some users are experiencing higher than expected Orbi Router reboots, special characters in WiFi Passwords and WiFi / Internet disconnects. We believe these is...
Let me give you a quick update on where NETGEAR is with the OrbiOS.
Just before Christmas break, we paused the distribution of OrbiOS 2.1. Very soon, we're about to restart the distribution of a slightly updated version of the beta (2.1.2). In addition to the major new features introduced in 2.1 (e.g. Circle, Ethernet Backhaul), this firmware is expected to address the high CPU issue, as well as the special character in PSK issue as well as support for the Outdoor Orbi. Check Release Notes for complete list.
We are continuing to work on the issues with Google devices that have been documented in the press (several users have provided links here).
My recommendation is that you should either use the Orbi Mobile App (if you haven't seen it recently, check it out, we've made some major improvements) or the Web UI to check for new firmware or wait until your system gets auto-upgraded.
To answer your question, Stars_fan. When Orbi are connected over Ethernet backhaul, the 5GHz band becomes hot standby.
Orbi Product Management
I bought the router and satellites last week and after a day of reboots I found this post and upgraded the satellites (RBS50+RBS40) and router (RBR50) to V2.1.2.10 Friday night.
Through the weekend and this week I had continued having reboots, in my case, I can pinpoint* most if not all the reboots to "roaming" between devices, specifically with Android devices at least with 6.x and 7.x
I am the only Android user at my home, everybody else uses iOS, with time stamps I can tell that the router/satellites disconnect when I move from one area to another. Others had pointed out that the issue might be with 7.x (and 8.x), so I turned off my new phone and started using an old Note 4 with 6.0.1 with same results.
On top I had to keep my old router because port forwarding does not fully work for my configuration, and I did not have the time to troubleshoot the issue; so I decided to keep my router Linksys WRT1200AC running OpenWRT and configure the Orbi as AP.
People at home it is not happy.
I will activate a different SSID on the WRT1200AC with my Android device as the only client, and post a follow-up in a couple of days.
*I configure a Raspberry Pi 3 to monitor the WiFi (scanning my SSIDs, pinging the router and satellites, the internet and some wireless devices that are always connected at home -chromecast, thermostat, wemo switches- ) and every time I move from one area to the other at least one of the set (router/satellites) stop responding the pings, and the broadcasted SSID disappears for a few minutes interrupting in some cases the Internet access.
I think you hit the bullseye. I rechecked my logs and exactly when Android device roaming around, either router reboots or internet disconnected. if I don't roam with an android device and kept a device one place, I get pretty consistent connection and no reboots. A suspicion (as stated earlier) could be KRACK fix.
So a temporary solution is go back to a firmware just prior to the Krack fix?
I wish it was that easy. In the past couple of weeks, we switched one of our phones for a Moto Z2 with Android 8 and now the .74 firmware has the reboot issue. Orbi, Android, or both might be at fault for the reboots.
lets be honest, NO onther router, askide from the Orbi home has been reported to have rebooting/disconnect issues because of Android OS; so there is something wrong with the software/firmware that has recently been pushed out to the Orbi home units. period
I've been testing Eero and Amplifi products for the last 2 weeks, and never once has my android phones caused any of the issues I was getting with the Orbi home units on a consistent basis..Nor have I read a single post on any of the other mfg boards where people have noticed this happening at all
