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Forum Discussion
AmitR
Jan 04, 2018NETGEAR Employee Retired
OrbiOS 2.1.1
The Orbi team at NETGEAR is aware that some users are experiencing higher than expected Orbi Router reboots, special characters in WiFi Passwords and WiFi / Internet disconnects. We believe these is...
- Jan 17, 2018
Let me give you a quick update on where NETGEAR is with the OrbiOS.
Just before Christmas break, we paused the distribution of OrbiOS 2.1. Very soon, we're about to restart the distribution of a slightly updated version of the beta (2.1.2). In addition to the major new features introduced in 2.1 (e.g. Circle, Ethernet Backhaul), this firmware is expected to address the high CPU issue, as well as the special character in PSK issue as well as support for the Outdoor Orbi. Check Release Notes for complete list.
We are continuing to work on the issues with Google devices that have been documented in the press (several users have provided links here).
My recommendation is that you should either use the Orbi Mobile App (if you haven't seen it recently, check it out, we've made some major improvements) or the Web UI to check for new firmware or wait until your system gets auto-upgraded.
To answer your question, Stars_fan. When Orbi are connected over Ethernet backhaul, the 5GHz band becomes hot standby.
Orbi Product Management
setham
Jan 10, 2018Star
I bought the router and satellites last week and after a day of reboots I found this post and upgraded the satellites (RBS50+RBS40) and router (RBR50) to V2.1.2.10 Friday night.
Through the weekend and this week I had continued having reboots, in my case, I can pinpoint* most if not all the reboots to "roaming" between devices, specifically with Android devices at least with 6.x and 7.x
I am the only Android user at my home, everybody else uses iOS, with time stamps I can tell that the router/satellites disconnect when I move from one area to another. Others had pointed out that the issue might be with 7.x (and 8.x), so I turned off my new phone and started using an old Note 4 with 6.0.1 with same results.
On top I had to keep my old router because port forwarding does not fully work for my configuration, and I did not have the time to troubleshoot the issue; so I decided to keep my router Linksys WRT1200AC running OpenWRT and configure the Orbi as AP.
People at home it is not happy.
I will activate a different SSID on the WRT1200AC with my Android device as the only client, and post a follow-up in a couple of days.
*I configure a Raspberry Pi 3 to monitor the WiFi (scanning my SSIDs, pinging the router and satellites, the internet and some wireless devices that are always connected at home -chromecast, thermostat, wemo switches- ) and every time I move from one area to the other at least one of the set (router/satellites) stop responding the pings, and the broadcasted SSID disappears for a few minutes interrupting in some cases the Internet access.
martyfp
Jan 10, 2018Luminary
setham wrote:
*I configure a Raspberry Pi 3 to monitor the WiFi .....
Kudos for this - you sound like my sort of engineer :-) "Necessity is the mother of invention" is the phrase that comes to mind
We have experienced intermittent crashes due to my son's OnePlus and he's currently barred from using the wifi. The pattern you describe makes perfect sense now that you describe it.