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OrbiOS 2.1.1
The Orbi team at NETGEAR is aware that some users are experiencing higher than expected Orbi Router reboots, special characters in WiFi Passwords and WiFi / Internet disconnects. We believe these is...
Let me give you a quick update on where NETGEAR is with the OrbiOS.
Just before Christmas break, we paused the distribution of OrbiOS 2.1. Very soon, we're about to restart the distribution of a slightly updated version of the beta (2.1.2). In addition to the major new features introduced in 2.1 (e.g. Circle, Ethernet Backhaul), this firmware is expected to address the high CPU issue, as well as the special character in PSK issue as well as support for the Outdoor Orbi. Check Release Notes for complete list.
We are continuing to work on the issues with Google devices that have been documented in the press (several users have provided links here).
My recommendation is that you should either use the Orbi Mobile App (if you haven't seen it recently, check it out, we've made some major improvements) or the Web UI to check for new firmware or wait until your system gets auto-upgraded.
To answer your question, Stars_fan. When Orbi are connected over Ethernet backhaul, the 5GHz band becomes hot standby.
Orbi Product Management
I bought the router and satellites last week and after a day of reboots I found this post and upgraded the satellites (RBS50+RBS40) and router (RBR50) to V2.1.2.10 Friday night.
Through the weekend and this week I had continued having reboots, in my case, I can pinpoint* most if not all the reboots to "roaming" between devices, specifically with Android devices at least with 6.x and 7.x
I am the only Android user at my home, everybody else uses iOS, with time stamps I can tell that the router/satellites disconnect when I move from one area to another. Others had pointed out that the issue might be with 7.x (and 8.x), so I turned off my new phone and started using an old Note 4 with 6.0.1 with same results.
On top I had to keep my old router because port forwarding does not fully work for my configuration, and I did not have the time to troubleshoot the issue; so I decided to keep my router Linksys WRT1200AC running OpenWRT and configure the Orbi as AP.
People at home it is not happy.
I will activate a different SSID on the WRT1200AC with my Android device as the only client, and post a follow-up in a couple of days.
*I configure a Raspberry Pi 3 to monitor the WiFi (scanning my SSIDs, pinging the router and satellites, the internet and some wireless devices that are always connected at home -chromecast, thermostat, wemo switches- ) and every time I move from one area to the other at least one of the set (router/satellites) stop responding the pings, and the broadcasted SSID disappears for a few minutes interrupting in some cases the Internet access.
setham wrote:
... with time stamps I can tell that the router/satellites disconnect when I move from one area to another. ...
Could you please tell me where you are getting the time stamps. I have not been able to turn on any RBR50 log option to see connect/disconnect. I can't find anything on my Android phone.
Thanks.
RBK50 with fw 2.0.0.74; AP mode; Android 6.0
Deleted after editted previous reply
Hello,
Timestamp on the raspberry pi 3, not the router/satellites. You can also enable telnet and debug at the router at http://router-ip/debug.htm
I have the raspberry connected wireless to my WiFI, and I have a script running every two minutes scanning for my SSID, pinging the router & satellites, two wifi devices within my home, two wired devices within my home and two different internet servers.
When something fails; ie. do not get
- three instances for my SSID (RBR50, RBS50, RBS40)- reply from the pings
I log the time and what was the issue that triggered the alert.
In my case, I have a 4/6 reboots/disconnects every day for which I have not been able to correlate the cause (this is bad enough), however, when an Android device "roams" regardless of the version (I am testing with 6.x, 7x) I have most certainly a reboot/disconnect.My system is configured as AP and I have all wireless advance options off.
My return window is by the end of the month, I have spent more time than I should have trying to figure what is the issue, as many had pointed out I was looking for simplicity moving from multiple SSIDs using PowerLine and wire-to-powerline repeaters.
I understand that Orbi most likely will never provide the granularity that I have using OpenWRT on my WRT1200AC, so using the systems as AP was expected when I bought the system, but trying to keeo my home network stable is becoming a full time job.
My QoS is in the drain, the customers (wife & kids) are very dissapointed with their WiFi Service.
BTW, this is my frst Netgear product, so far a very poor experience.
JoeM845 wrote:
setham wrote:
... with time stamps I can tell that the router/satellites disconnect when I move from one area to another. ...Could you please tell me where you are getting the time stamps. I have not been able to turn on any RBR50 log option to see connect/disconnect. I can't find anything on my Android phone.
Thanks.
RBK50 with fw 2.0.0.74; AP mode; Android 6.0