NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
AmitR
May 07, 2018NETGEAR Employee Retired
OrbiOS 2.1.4 + Homekit
We’ve been monitoring issues that some users have experienced on OrbiOS 2.1.4 with Apple Homekit. In response, to those customers, we’re releasing firmware that provides a temporary work around to c...
EagleKlaw
May 14, 2018Tutor
Ok, so after going through the weekend, my system has been mostly stable. The one thing that I am noticing is that when I am inside my local network, my HomeKit stuff reports and functions nearly flawlessly with all devices reporting the correct status; however, when I am outside my home accessing the system remotely it is very sporadic. Sometimes everything reports as "no response" and sometimes only random devices (but typically hue based) report as "no response", and sometimes it reports correctly.
Anyone have any ideas on what could cause this behavior or seeing similar?
fcwest
May 14, 2018Star
I'm seeing the exact same behavior using Apple TV 4K as HomeKit hub.
EagleKlaw wrote:
Ok, so after going through the weekend, my system has been mostly stable. The one thing that I am noticing is that when I am inside my local network, my HomeKit stuff reports and functions nearly flawlessly with all devices reporting the correct status; however, when I am outside my home accessing the system remotely it is very sporadic. Sometimes everything reports as "no response" and sometimes only random devices (but typically hue based) report as "no response", and sometimes it reports correctly.
Anyone have any ideas on what could cause this behavior or seeing similar?
- eljarvisoMay 16, 2018Luminary
I haven't seen the problems but it might be something to do with my setup. I have a seperate router and am running the Orbi's in AP mode. I have an Apple TV 4K as my main hub and a regular Apple TV 4 as backup. Maybe there is some blocking when Orbi is running in router mode.
- AC641May 16, 2018Luminary
I've experienced problems with Philips Hue (I don't have any Apple HomeKit) and I'm running the Orbi in AP mode. v2.1.4.14 of the firmware seems to have resolved the issues for me.