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OrbiOS 2.1.4.10 kills Internet access if you use Ethernet back haul
I'd been happily using the RBK50 Orbi AC3000 single satellite system since June of 2017 and started using ethernet back haul succesfully around October 2017. Typically 8-16 connections at any given ...
I updated my firmware to 2.2.1.210 today and it solved the ethernet back haul taking the internet connection down and eliminated a couple of other oddities that I was experiencing.
Try the prior suggestion that was posted before yours and see if it helps.
Last resort, try a factory reset on the entire system and set up from scratch...
Lpa66 wrote:
I'm sitting here at 8:40 on a Sunday morning and my internet connection does not work, same as you. I don't know about these these Netgear people downloading these firmware updates and then nothing works. Looks to me like I'm going to have to go back to the previous release, same as you, but for about the past month I've been having a real problem with these firmware updates. I'm going to look at shutting them off. I'm actually getting really tired of this **bleep**.
I'll give it a try because I know my way around routers.....Problem is most people do not.
I paid over $300 for this mesh system back in Oct and out of the box it worked perfectly. My only problem was I could not hook up USB disks to the system but documentation said it was forthcoming, guess what, Still not part of the system. That being said, the last couple of months the Netgear people have been pushing out updates and each one has had problems. They don't adquately test these firmware updates.................Friend of mine said he would never buy anything NETGEAR again, should've listened. Cant see a way to shutoff auto update, do you know how to do it?
Give the suggestion a try. Last resort you can factory reset everything and set up from scratch. Add the satellite first via wireless, then connect the ethernet cable between the router and satellite. Give 5 minutes to let the system re-configure. Top LED should turn BLUE.
Any network switches in between the router and satelllites? If so, what is the Mfr and model#?
Lpa66 wrote:
I'll give it a try because I know my way around routers.....Problem is most people do not.
I paid over $300 for this mesh system back in Oct and out of the box it worked perfectly. My only problem was I could not hook up USB disks to the system but documentation said it was forthcoming, guess what, Still not part of the system. That being said, the last couple of months the Netgear people have been pushing out updates and each one has had problems. They don't adquately test these firmware updates.................Friend of mine said he would never buy anything NETGEAR again, should've listened. Cant see a way to shutoff auto update, do you know how to do it?
Thanks to everyone for their suggestions.
I did try to connect the satellite via wireless back haul first, and it worked fine. After making sure it was stable, I tried to switch to wired ethernet back haul, and it worked for about three minutes and then everything quit working. No internet connectivity either wireless or even wired. Couldn't even log-in to the router wired.
So, if you want to save your self some extra heartache, I'd suggset either rolling back to earlier firmware if you know how to stop auto firmware updates, or stick with wireless back haul and hope for a firmware fix. Of course, I'd prefer the Ethernet back haul, but I have not figured out how to stop auto firmware updates, so I'm just living with 2.1.4.10 and wireless back haul for now.
One other "gotcha": If you decide to factory reset the router/satellite, and update firmware, make sure you do that using wireless back haul. I had the satellite firmware get corrupted and had to exchange the hardware a second time because there was no way to recover from my situation. Found out through another thread that was a "known issue".
Good luck to all.
Did you do a factory reset then set up the system again from scratch then try the wired back haul? Others have been getting theres to work.
Any network LAN switches in between the router and satellite by chance?
raykag wrote:
Thanks to everyone for their suggestions.
I did try to connect the satellite via wireless back haul first, and it worked fine. After making sure it was stable, I tried to switch to wired ethernet back haul, and it worked for about three minutes and then everything quit working. No internet connectivity either wireless or even wired. Couldn't even log-in to the router wired.
So, if you want to save your self some extra heartache, I'd suggset either rolling back to earlier firmware if you know how to stop auto firmware updates, or stick with wireless back haul and hope for a firmware fix. Of course, I'd prefer the Ethernet back haul, but I have not figured out how to stop auto firmware updates, so I'm just living with 2.1.4.10 and wireless back haul for now.
One other "gotcha": If you decide to factory reset the router/satellite, and update firmware, make sure you do that using wireless back haul. I had the satellite firmware get corrupted and had to exchange the hardware a second time because there was no way to recover from my situation. Found out through another thread that was a "known issue".
Good luck to all.