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Forum Discussion
raykag
Apr 29, 2018Guide
OrbiOS 2.1.4.10 kills Internet access if you use Ethernet back haul
I'd been happily using the RBK50 Orbi AC3000 single satellite system since June of 2017 and started using ethernet back haul succesfully around October 2017. Typically 8-16 connections at any given ...
- Oct 04, 2018
I updated my firmware to 2.2.1.210 today and it solved the ethernet back haul taking the internet connection down and eliminated a couple of other oddities that I was experiencing.
FURRYe38
Apr 29, 2018Guru - Experienced User
You may have a bad unit. Something to contact NG support about and ask for an RMA. If the units are not working directly connected, then there maybe a HW issue.
raykag wrote:
I'd been happily using the RBK50 Orbi AC3000 single satellite system since June of 2017 and started using ethernet back haul succesfully around October 2017. Typically 8-16 connections at any given time, and it worked great. Suddenly lost internet connectivity on April 24. After some debug eliminating my ISP and cable modem as the culprits, I assumed an Orbi hardware (firmware had been auto updated to 2.1.4.10) failure and exchanged both the router and satellite. Installed the new hardware, installed 2.1.4.10 on both the router and the satellite, but same exact problem. More debug, and everyhting works great as long as I use wireless backhaul. If I try to use ehternet back haul, internet connectivity is killed. Seems like the problem is related to firmware 2.1.4.10, since everything was working just fine till then.
Anyone else have the same problem and/or any thoughts from Netgear?