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Forum Discussion
AmitR
Feb 13, 2018NETGEAR Employee Retired
OrbiOS MR 2.1 issues
I wanted to reach out to provide a quick update on OrbiOS 2.1 software. We believe that these issues are affecting some users. Rest assured that we've been following this issue and working hard beh...
Divern2deep
Feb 21, 2018Tutor
I would not change your firmware at all unless you are having problems with your ORBI system. If you can, I would stick with version 2.1.2.18. which for me has been the most stable. What I found to create this stability in this version was to avoid changing any factory settings with respect to device names for the router or the satellite, wireless SSID, and wireless network key. The only thing I would change is the password for administration of settings on your router, but keep the factory provided user name "admin"
If you choose to downgrade to 2.0.1.4 then with regards to order of firmware "upgrading" I always start with the satellite and then do the router. Make sure you download the "upgrades" and do them manually per the Netgear website instructions. Do not do the "upgrades" automatically using the adminstration ORBI webpage online update tab! Also, I find that after all upgrades are done you should reset your modem, then router, and then satellite in that order. Good luck, and may the NETGEAR ORBI router upgrade/downgrade force be with you.
NETGEAR TEAM: AS YOU CONTINUE TO TROUBLESHOOT FIRMWARES AND IMPROVE THE OVERALL SYSTEM STABILITY, I WANT TO POINT OUT THAT AFTER USING MY IPHONE ORBI APP TO INSTALL THE ORBI ROUTER AND SATELLITE AND CREATE A CUSTOM WIRELESS SSID AND PASSWORD WITH SPECIAL CHARACTERS, THIS INFO WOULD NOT UPDATE CORRECTLY WHEN VIEWED LATER IN THE ORBI ROUTER ADMIN WEBPAGE UNDER THE "BASIC" TAB - WIRELESS SETTINGS. IT WOULD DELETE SOME CHARACTERS AT THE END OF THE KEY. SUBSEQUENTLY MY SATELLITE WOULD NOT CONNECT WITH THE ROUTER AND THE ROUTER WOULD REBOOT ON ITS OWN MANY TIMES. THIS LED ME TO STRICTLY USE THE FACTORY SETTINGS YOU FOLKS PROVIDED AND I HAVE BEEN RUNNING STABLE EVER SINCE ON VERSION 2.1.2.18.
austoonz
Feb 21, 2018Guide
So as previously noted, my RBR50 auto-updated to the v2.1.2.18 firmware. At somepoint since my last post, my original RBS50 satellite also updated itself to 2.1.2.18 firmware.
I just added a 2nd RBS50 to my Orbi mesh (added to the RBR50 and RBS50), and updated it manually to the 2.1.2.18 firmware and so far so good.
I've seen notes here about Wifi SSID names etc; mine is all lowercase, with an all lowercase password as well. In case that helps anything from Netgear's side.
- SanhiFeb 21, 2018Initiate
When are these 2.1.2.18 issues finally resolved?
Or atleast stop my RBR from updating perfectly working router to this version. I've downgraded my devices 3rd time this week now, and each morning all my devices connected to the satellite drop their link, my PC hangs, and my home domotica system is unreachable. On 2.0.0.74 I have no problems at all. I tried the nvram don't upgrade tricks, it doesn't work. Each night it upgrades to this (known) faulty 2.1.2.18 version. Stop it!
I'm fed up with this system, especially if you consider the amount of money spent on these!
- wildhorseFeb 21, 2018Star
My guess is the following could stop auto update:
crontab -c /tmp/etc/crontabs -d root
as the root crontab contains:
17 04 * * * streamboost update_fmn; streamboost auto_upload; streamboost auto_update && streamboost restart
but it would have to be done on both router and satellites, and only work until reboot.
- SanhiFeb 21, 2018Initiate
Thx for the tip. I have installed 2.0.1.4 for now. If that doesn't help, I might try to telnet into these thing and adjust the cron, or have something to throw with.
- PlanetomFeb 21, 2018Star
Telnet using same credentials as in web interface?
Router refuses network connection
- webminsterFeb 21, 2018Luminary
You have to enable telnet on the target device, in the /debug.htm page. Did you do that?