NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
AmitR
Feb 13, 2018NETGEAR Employee Retired
OrbiOS MR 2.1 issues
I wanted to reach out to provide a quick update on OrbiOS 2.1 software. We believe that these issues are affecting some users. Rest assured that we've been following this issue and working hard beh...
acrawford72
Feb 27, 2018Guide
I have rolled back the firmware to 2.0.1.4 and there is no change. the router keeps resetting itself from every 10mins to every hour depending on how many devices are connected. Is there any fixes comming or am I gonna have to shell out for a new system from another company?
- bbungeFeb 27, 2018Star
Did you try a Factory Reset and reconfigure manually? Sometimes rolling the firmware back leaves wrong bits of data in the NVRAM. Factory reset and pressing the reset button for 15 seconds should set it up ready for your configuration.
- bardiferouslyFeb 27, 2018Aspirant
Bought the RBK50 and set it up in Virginia, had no problems but rolled the firmware back to 2.0.1.4 as a precaution.
Delivered the RBK50 to Portugal and it has been working fine, no need to reboot it at all.
I don't know if there are any differences in hardware but I have been reading the complaints here and they do not match my experience. Still, I do not want to upgrade to 2.1.x.x until ... 2.2 or higher. Seems that Netgear suspended the auto-upgrade feature whether an individual unit is set on Auto, or not. I have not disabled the Auto feature, though I have seen where one can do so.
So my advice is (a) do a factory reset (but 15 seconds may not be long enough - RTFM for a more certain experience) and (b) aside from either activating a Guest network or changing the network name/password or admin login password, *DON'T* change the other settings.
Even 2.0.1.4 is set to use 5 MHz backhaul.
My experience was that the 25 Mbps wired performance ("fast" - but not 700+ Mbps that I have in Baltimore MD) was maintained via ORBI WiFi in the Virginia condo of the original setup. As well, the 9.8 Mbps wired performance in rural Portugal (yeah, not very fast - it is based on DSL) is maintained at 8+ Mbps throughout a much larger house.
YMWV. Best of luck to all.
- webminsterFeb 27, 2018Luminary
Be aware there is no way to reliably disable the auto-upgrade feature in the Orbi. There are procedures elsewhere in the forum to use Telnet to change settings in the NVRAM to try, but it has not proven to work reliably. You've probably mistaken some other GUI element for an autoupgrade control.
Unless you block Internet access to the Orbi to prevent it from seeing the Netgear servers, you will most likely get the firmware update when Netgear posts it.
bardiferouslywrote:I don't know if there are any differences in hardware but I have been reading the complaints here and they do not match my experience. Still, I do not want to upgrade to 2.1.x.x until ... 2.2 or higher. Seems that Netgear suspended the auto-upgrade feature whether an individual unit is set on Auto, or not. I have not disabled the Auto feature, though I have seen where one can do so.
- acrawford72Mar 01, 2018Guide
I did the factory reset. firmwarw at 2.0.1.4 and power cycled entire system. 10 mins later it self reset. and again 30 mins after that.
- JMU1998Mar 01, 2018Luminary
Anyone using the latest Beta experience any improvement pertaining to stability?