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Forum Discussion
AmitR
Feb 13, 2018NETGEAR Employee Retired
OrbiOS MR 2.1 issues
I wanted to reach out to provide a quick update on OrbiOS 2.1 software. We believe that these issues are affecting some users. Rest assured that we've been following this issue and working hard beh...
ronaldvr2132
Mar 03, 2018Apprentice
Any update on the status and ETA of new firmware? I have read in another thread that in the 2.2 beta firmware version the ethernet wired backhaul is more stable which would be much appreciated. With all the issues surrounding the Orbi, also was confirmed by Netgear, I have been waiting patiently on new firmware. This week one of my kids didn't have Wi-Fi, although being close to a satellite, I rebooted my RBK50 router via the web interface resulting in a lot of issues on my wired network (whereas the router and satellite are connected to each other for the wired ethernet backhaul). Ultimately powering off the router and satellite and then powering on first the router and then the satellite solved this, but I am far from impressed so far. With most of my other network gear to be from Netgear I expected a way better solution. I hope that someone can give an ETA for new firmware that delivers on the promises that Netgear made on the Orbi.
FURRYe38
Mar 03, 2018Guru - Experienced User
NG doesn't usually post any ETAs on released. You just have to keep an eye on the FW download page. I'm hoping soon as well.
In mean time,
What is the Mfr and model# of your ISP modem? Built in router by chance? Or stand alone?
Try disabling any of these features on your Orbi router to see if anything helps:
Beamforming, MIMO, Daisy Chaining or Fast Roaming. Others have mentioned that disabling MIMO, Daisy Chaining or Fast Roaming has helped with there systems...
Any other wifi nieghbors near by? Do scan and see whos around you. How many are there and what channesl are they using?
Try setting WPA2 and AES only on the Orbi router.
ronaldvr2132wrote:
Any update on the status and ETA of new firmware? I have read in another thread that in the 2.2 beta firmware version the ethernet wired backhaul is more stable which would be much appreciated. With all the issues surrounding the Orbi, also was confirmed by Netgear, I have been waiting patiently on new firmware. This week one of my kids didn't have Wi-Fi, although being close to a satellite, I rebooted my RBK50 router via the web interface resulting in a lot of issues on my wired network (whereas the router and satellite are connected to each other for the wired ethernet backhaul). Ultimately powering off the router and satellite and then powering on first the router and then the satellite solved this, but I am far from impressed so far. With most of my other network gear to be from Netgear I expected a way better solution. I hope that someone can give an ETA for new firmware that delivers on the promises that Netgear made on the Orbi.
- gmathurMar 06, 2018Initiate
If someone from Netgear can confirm the top issues they are tracking for their next release (if not an ETA), that would be valuable and help to set expectations with the community.
The 2.1 releases have horrible stability issues (as already discussed aplenty) and life is much better on the 2.0 side -- but even with this there are periodic wipeouts happening. Has that been root caused and should we expect a fix for just basic networking being rock solid?
- FURRYe38Mar 06, 2018Guru - Experienced User
NG usually posts whats fixed when the builds are released. Usually don't post anything on whats up coming in there builds.
You can always ask if there is a Beta build available from NG phone support if your experiencing continued problems after reverting back to v2.0.1.4 FW.
gmathurwrote:If someone from Netgear can confirm the top issues they are tracking for their next release (if not an ETA), that would be valuable and help to set expectations with the community.
The 2.1 releases have horrible stability issues (as already discussed aplenty) and life is much better on the 2.0 side -- but even with this there are periodic wipeouts happening. Has that been root caused and should we expect a fix for just basic networking being rock solid?