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Forum Discussion
AmitR
Feb 13, 2018NETGEAR Employee Retired
OrbiOS MR 2.1 issues
I wanted to reach out to provide a quick update on OrbiOS 2.1 software. We believe that these issues are affecting some users. Rest assured that we've been following this issue and working hard beh...
b1ggjoe
Mar 19, 2018Apprentice
Netgear Team,
I've been meaning to post this for several weeks now. Having read everything pertaining to the Orbi issues thus far, I'm a little shocked to report that I have not experienced ANY isssues with my Orbi system thus far. None at all.
For what it's worth:
- I'm using CenturyLink's Fiber Optic service. Rather than plugging-in my Orbi into the CenturyLink's Fiber Modem, instead I ended up getting rid of the CenturyLink's Internet modem entirely. Following a wildly popular guide that's been floating around on the internet, I have a CAT6 Ethernet Cable coming from the CenturyLink's Fiber ONT box DIRECTLY into my Orbi's WAN port. Once I enabled PPoE with the correct credentials and configured the correct VLAN Tagging ID within the Orbi, all was up and running in less than 5 minutes.
- I've also read about not doing any sort of customizing within the Orbi or only using certain characters in the SSID name or even passwords. I have violated these rules in so many ways. I've completely customized my Orbi in all sorts of ways.
- I also have a great mix of hard-wired ethernet devices, and tons of WiFi-connected devices from iPhones, Tablets to Smart Devices and etc. I've had no issues at all, whatsoever. Whatever devices support 5GHZ seem to be connected to the 5GHZ accordingly and the rest connect to 2.4GHZ.
- The one set of rules that I did follow was that I first connected my Laptop directly to the Orbi Router to first set it up. Then I manually installed Firmware version V2.1.2.18. Then I setup each of the Satellites and also manually upgraded each of them to Firmware version V2.1.2.18. Also, as a rule of thumb, if I ever end up rebooting / restarting the Orbi Router...then once it's back up and running I manually reboot the Satellites.
- The only thing that I'm not doing right now is using the Ethernet Back-haul. Which ironically enough, is one of the reasons that I purchased this system. I'm waiting to do a few more changes within my internal cable infrastructure inside my home, then I will totally be using Ethernet Back-haul. However for now, I only have one of the two Satellites up and running and that SAT is connected to the Orbi via the 5 GHZ dedicated Band.
If there is anything that I can do, perhaps exporting my config file or something...anything to help you guys troubleshoot and try to get to the bottom of the issues that everyone else is having, please let me know.
Thank you,
BJ.