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Forum Discussion
KouroshMDC
Nov 06, 2019Aspirant
Orbi(RBR50) Keeps crashing / Disconnecting
I have Fios modem and router. Because of this our orbi is set to AP mode. We recently had a problem so my personal IT guy reset the system, updated it to the latest firmware and set it to AP mode, wi...
KouroshMDC
Nov 06, 2019Aspirant
Tried manual updating. Nothing changed. Router(RBR50) V2.5.038, Orbi sat 1 V2.5.0.38 and orbi sat 2&3 are V2.3.5.30. Problem is still happening. I tried turning daisy chain off and applied the update manually.
FURRYe38
Nov 06, 2019Guru - Experienced User
"orbi sat 2&3 are V2.3.5.30." Need to get these updated as well. All should be on the same FW version.
What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet is recommended in between them to begin with depending upon building materials when wirelessly connected.
After updating and I would reset the RBSs. Might try turning off 2 of the RBS and see if the problem still happens with just 1 RBS online. Graduate adding the next one if the problem doesn't appear.
KouroshMDC wrote:Tried manual updating. Nothing changed. Router(RBR50) V2.5.038, Orbi sat 1 V2.5.0.38 and orbi sat 2&3 are V2.3.5.30. Problem is still happening. I tried turning daisy chain off and applied the update manually.
- KouroshMDCNov 06, 2019Aspirant
All router and satelittes are within 10-30ft of each other. I manual updated the orbi as shown on the website. When I login into orbilogin it says all the router and satlellites are up to date. I still did a manual update with the link provided. After it updated it still remained the same. After this I turn off each router and satelitte one by one.
- FURRYe38Nov 06, 2019Guru - Experienced User
RBS should not be with in 10 feet or 20 feet of the RBR. Starting distance with the RBS from the RBR is 30 feet. Depending upon building materials, too close to the RBR may bring too much wifi signal over lap between the RBR and RBS.
KouroshMDC wrote:All router and satelittes are within 10-30ft of each other. I manual updated the orbi as shown on the website. When I login into orbilogin it says all the router and satlellites are up to date. I still did a manual update with the link provided. After it updated it still remained the same. After this I turn off each router and satelitte one by one.