NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
PB21UK
Mar 24, 2019Tutor
Orbo update file faulty RBS40V-V2.3.0.10
I've downloaded the latest update this morning but after unzipping the file contained in the zip it is not the correct format, so the update will fail whichever method you choose auto or manual.
...
michaelkenward
Mar 25, 2019Guru - Experienced User
Try changing the name from *.chk to *.img.
- antinodeMar 25, 2019Guru
> [...] after unzipping the file [...]
Your attached picture shows what's in the zip archive; it does not
show that you've extracted the file(s) from the archive. Which you'd
need to do before you could load the ".chk" file into the router.> [...] contained in the zip it is not the correct format, [...]
Says who? Some zip/unzip program or other?
> [...] so the update will fail whichever method you choose auto or
> manual.Says who? Did you try it? How exactly?
https://community.netgear.com/t5/x/x/m-p/1724099
> Try changing the name from *.chk to *.img.That sounds to me like a seriously poor idea. Have you ever actually
tried it? On anything? - michaelkenwardMar 25, 2019Guru - Experienced User
michaelkenward wrote:
Try changing the name from *.chk to *.img.
I suggest that because it works and is a well known move in the Orbi bit of this community.
You might like to visit that zone, rather than trying to get help in the area for Netgear General WiFi Routers (Non-Nighthawk). There may not be that many experienced Orbi users here.
The "wrong name" issue has already appeared there.
Solved: Re: RBW30 - Firmware 2.3.0.4 - NETGEAR Communities
That one came from FURRYe38 who has experience with Orbi and Netgear.
There is at least one satisfied customer.
Solved: Re: RBW30 - Firmware 2.3.0.4 - NETGEAR Communities
- PB21UKMar 25, 2019Tutor
I wonder if a moderator could move it to the correct community? I did use winwar to unzip the file to leave me with the update file.
- michaelkenwardMar 25, 2019Guru - Experienced User
PB21UK wrote:
I wonder if a moderator could move it to the correct community?
Moderator notified.
If the discussion I linked to does not fix it, then you could just start a new conversation with details of what you have done and where it fails.
That is more likely to catch the idea of one of the Orbi moderators than something here or tacked on to the end of an ongoing discussion.
Is see that the on-line process does not show up RBS40V-V2.3.0.10. It tells me that V2.3.0.8 is the latest.
Not sure that I need improved voice recognition for Spanish and Japanese. And I haven't see "the issue where the music might stop unexpectedly".