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Orboi router solid magenta — no internet
Hi, I hope this is not a duplicate question. It's been hours that my ORBI router ring is purple (magenta). I unplugged everything. i rebooted the modem. I reset the modem. I reset the Orbi system 4 ...
ISP : It's Carry Telecom (third-party of Rogers).
Router is connected to the Hitron CGN3U modem. Earlier today, I bypassed the Orbi and I do have internet connection with their provided device.
Yes, I rebooted everything. Even pushed the factory-reset on both modem and router. I also changed the cable but the ring is still magenta.../
mohdasti wrote:ISP : It's Carry Telecom (third-party of Rogers).
Router is connected to the Hitron CGN3U modem. Earlier today, I bypassed the Orbi and I do have internet connection with their provided device.
Yes, I rebooted everything. Even pushed the factory-reset on both modem and router. I also changed the cable but the ring is still magenta.../
Is the Orbi in router or AP mode?
After you pushed the factory reset, did you re configure the router?
The Orbi router was not in AP mode. I changed it, and now the magenta ring is gone but, I still do not have internet connection! That's really odd
And yes, I re-configured the router after factory reset.
(thank you by the way. I really appreciate it)
mohdasti wrote:The Orbi router was not in AP mode. I changed it, and now the magenta ring is gone but, I still do not have internet connection! That's really odd
And yes, I re-configured the router after factory reset.
(thank you by the way. I really appreciate it)
See if this works:
Make sure your ISP router is set as a router and the DHCP server is active. Then reboot your ISP router.