NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
steve65
Dec 06, 2021Follower
Order status of Orbi
Orderd an Orbi on or about 11/27 but have not received any confirmation of order or shipdate & don't see the charge on my credit card?
2 Replies
- FURRYe38Guru - Experienced User
Something to contact NG about. Forums will not have this kind of resource information.
For Orbi AX and AXE systems, Netgear has set up a community forum specifically for the Orbi AX (WiFi 6) products:
https://community.netgear.com/t5/Orbi-AX/bd-p/en-home-orbi-ax
For Orbi AC systems, please visit:
https://community.netgear.com/t5/Orbi/bd-p/Orbi
Please use this link to the main forum product list to review and choose where to make your posts.
https://community.netgear.com/t5/NETGEAR-Forum/ct-p/en-netgear
Thank you - CrimpOnGuru - Experienced User
steve65 wrote:
Orderd an Orbi on or about 11/27 but have not received any confirmation of order or shipdate & don't see the charge on my credit card?
You could try the Netgear Concierge Live Chat at the bottom of this web page:
https://www.netgear.com/home/wifi/mesh/orbi/
The community forums are where customers talk to each other about Netgear products. Netgear itself does not participate.