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Forum Discussion
Orib not allowing downloads from Apple and SCAM by support
I have an ORBI RBR40 with Sattlite. >>not in drop down list.<< I changed ISP's back in August. Prior to that, the internet was working beautifully with NO issues and strong signal. The new ISP ...
Xami3l wrote:.............
1) shut down all systems and unplugged. 2) restarted ISP Modem. >>Later did a second restart with them on the line and confirmed, modem is perfect.<< ..............
- Is Orbi set in Router Mode?
- Are you sure that the ISP modem doesn’t provide any router/DHCP functionality?
- Can you see uner “Attached Devices” that all devices have IP addresses within the set DHCP range in your router?
In response to ekhalil:
Hi. Thanks for the reply. 1) yes. 2) Unknown. After speaking to my ISP for over an hour, they confirmed they have nothing that would be interfering or causing this issue. 3) yes.
So, after over an hour with my ISP, about an hour and a half with Apple and a scam attempt by orbi, I found a different # for orbi and tried another call. After about 30 minutes, we changed the channels on the orbi router and it (mostly) solved the issue. At this point, it is very slow, but connected and downloading fine. On the PC, outlook will get and send email, but will not download pics in messages as it says Im not online.....weird. Changing the channels on the router solved the issue with all apple devices.
- Great, seems that you’re on the right track now.
Good luck!