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Forum Discussion
Euler13
Jun 25, 2018Aspirant
Orib Satellite Drops Connection
Greetings! I'm new to the community and I've just splashed out on an Orbi RBK50 AC3000 Router + Satellite to replace homeplugs and wifi-extenders. I setup the system on Friday (three days ago) and si...
FURRYe38
Jun 25, 2018Guru - Experienced User
Was a full reboot of the system performed after the recent update?
What is the distance between the router and satellite. 30feet is recommended starting distance, depending upong building materials. Anything closer could cause problems.
How big is this building? Sq Ft? Somthing too small and the Satellite maybe too much where the router alone should work well by itself. The router alone can cover around 2100-2200 sq ft.
What is the Mfr and model# of the ISP modem the orbi is connected too?
What is the Mfr and model# of this switch your using?
Any wireless nieghbors near by? if so, how many?
- Euler13Jun 25, 2018Aspirant
Wow! Lots of questions.
I haven't done a full reboot. I assumed that updating the firmware would cause this to happen. I've just done a Reboot (from the Administration -> Router Status page?).
I guess the distance is about 20 feet and it would be passing through the floor and at least two walls. The materials are so thick that my modem (Virgin Media Superhub 2) - which is currently wired to the Orbi router - could not connect wirelessly with my Xbox - currently wired to the Orbi Satellite - by itself. Previously I was using a homeplug to make the connection.
Unfortunately I cannot move them any further apart and I can't just use the router because I have devices connected to the satellite in a remote location away from the modem.
The router is connected to the modem upstairs.
The satellite is downstairs has my QNAP and Xbox connected to it via a Netgear GS105 5-port Gigabit Ethernet switch.
[edit]
I'm not sure about the square footage. I'm not aware of this being done in England. But as a guess I'd say that it's about 1000 square feet on each floor?
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