NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
JoseBlo
Mar 21, 2021Tutor
Oribi Pro losing internet connection with V2.6.2.200
I have had an Orbi Pro setup (SRR60 with 3 hardwired Satelites SRC60) for a couple of years without significant issues. However my update to V2.6.2.200 has led to repeated internet drops and "Purple" router condition. The actual modem connection (in passthrough mode) is still good, and simply clicking on Test (Internet Setup) will fix the problem for hours.
Connections to the satelites are dropped, but interestingly it seems that direct wired connections still work?! The Satilites are not Daisy Chained (based on my understanding of the word) so I don't think that's the issue. I'll note that Status when the internet connection fails is typically "Waiting" rather than "Bad", and that the Satelite connections remain "Green" allowing connections between devices (e.g. printing).
I've looked at logs and the router doesn't seem to notice the internet drops (still reporting DOS Attacks etc) so I'm not convinced it is down even though it's "Purple". Of course it flashes white when Testing the configuration so I assume it's doing a soft reboot. I've tried multiple hard reboots, power cycles (of both the modem and the router, and the satelites) without any improvement in downtime.
Please post about this over in the Orbi Pro forum:
https://community.netgear.com/t5/Orbi-Pro-WiFi-for-Small-Business/bd-p/en-business-orbi-pro
Thank you.
1 Reply
Sort By
Please post about this over in the Orbi Pro forum:
https://community.netgear.com/t5/Orbi-Pro-WiFi-for-Small-Business/bd-p/en-business-orbi-pro
Thank you.