NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Agra
Aug 16, 2018Aspirant
Outdoor smart plug that works with 5Ghz Orbi?
Hi, I'm trying to hook up my patio lights through an outdoor smart plug. I can't get the plug to connect to the wifi because they all say they're 2.4Ghz only. I know that or I assigns 2.4 and 5 autom...
Dozer461
Dec 09, 2018Aspirant
Connecting smart devices to the Orbi can be a pain. The only real solution that's worked for me has involved Geeni and Merkury products. I picked up an old android 4.2 phone for like $20 on Amazon. This will only connect to 2.4, then I was able to set up all of the smart devices from these brands with no issue, other brands including Etekcity wouldn't work. Then once its setup everything shows up in the Geeni app on my personal phone and it was easy to send it all over to Google Home, even though these two phones were on different networks.
I know there's a way to manually edit the network to allow you to add things but I also know some of us do not want to mess around with the network in that way. This is the only solution I've come across otherwise.
- ekhalilDec 09, 2018Master
You can also try reducing the 5GHz transmission power found under >> ADVANCEDZ >> Advanced Setup >> Wireless Settings >>.
Reduce the power to force the phone to connect to the 2.4 GHZ network and complete the setup.