NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Dustrod
Sep 12, 2019Aspirant
p2p camera can’t login remotely using WiFi or cell iPhone
Having trouble access or login to remote P2P camera. It just not working a few weeks ago. If tried different app same issue. It seems the router is blocking access. When on home network no problem ...
FURRYe38
Sep 20, 2019Guru - Experienced User
the1sonofslam wrote:I am having the same issues. I have subscribed and bookmarked this feed to try and find an answer
Charlep1
Oct 27, 2019Aspirant
All, not sure if you lot are using iPhone to connect but since IOS13 has been installed I can only connect to my cameras if I the same network. Haven’t tried with android yet but will update as I get access to one.
- lkiughOct 28, 2019Aspirant
I have both android and iPhone and both are only able to view cameras if connected to same network. I am unable to view remotely. I have even spoken with manufacture's tech support about which ports to open and have met with the same result. They state that it is Netgears trust list of users not allowing to remote access due to "security concerns" They recommend using a different brand of router. Which I am inclined to agree with.
- FURRYe38Oct 28, 2019Guru - Experienced User
So did remote access to your cameras work before you upgraded your phone to iOS13? If it did, then this maybe an iOS issue rather then a Orbi issue.
Charlep1 wrote:
All, not sure if you lot are using iPhone to connect but since IOS13 has been installed I can only connect to my cameras if I the same network. Haven’t tried with android yet but will update as I get access to one.- lkiughOct 28, 2019Aspirant
Then explain the Android? This problem started happeneing when I upgraded Netgears FW. I had activated Netgear Armor and that was the start. The only option everyone gave me was to factory default the router and start from scratch. I did that and still have the issues. I've opened NATs and ports to try to fix this issue but nothing works.
- FURRYe38Oct 28, 2019Guru - Experienced User
So after resetting the RBR, did you not activate Armor this time?
Does this do anything>