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Forum Discussion
Carnaged
Apr 23, 2017Tutor
Page Timeouts, streaming issues?
Hi, I bought this system on Wednesday and I am getting the coverage that I wanted which is great but I am having some weird timeout problems with the internet that wern't present before, this is ...
st_shaw
Apr 23, 2017Master
Sounds like you might need to move your Orbi router and satellite units closer together, or place them near a window to get better signal. The satellite units need to maintain a solid 5 GHz backhaul connection to the router, or you will experience problems like you describe.
- CarnagedApr 23, 2017Tutor
This is happening when I'm using the router inside with a good wifi connection. I have disabled IPv6 in case that is causing an issue. I don't think it's the distance that's the issue
- st_shawApr 23, 2017Master
No way to tell unless you provide more information. Need to know where the router and satellite sit, how far apart, where the problem client is relative to router and satellite. You also need to check whether the problem client is connected to the router or satellite when the problem occurs.
Your client could have have a perfect WiFi connection to the satellite, but if the connection between satellite and router is poor you will have issues.
Please provide some more details so someone can help you.
- CarnagedApr 23, 2017Tutor
I am sat inside connected to the router, in the same room via my ipad, I am watching a Plex video and it keeps coming up and telling me that my connection to the server is not fast enough to stream the media, the media is of low bitrate and although the server is remote I can max out my download connection to it so thats not the issue. This is the sort of thing that is happening.
The router is in the right hand side of my living room where it enters the house, this is a UK 3 bedroom semi detached house so not massive, I have the Satellite in a summerhouse in the garden, when I connect to the the satellite I have a solid blue connection and nothing is currently connected. I can max out my 70Mbps both in my house and the lounge but I keep getting connection problems.
Update,
When trying the same video wired I don't have the buffering issues or any playback issues at all.