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Forum Discussion
Mts362
May 21, 2019Aspirant
Password continually needed
Orbi based network requires my password be entered on my phone 1-2 times each day. Pretty frustrating.
FURRYe38
May 21, 2019Guru - Experienced User
What Firmware is currently loaded?
What is the Mfr and model# of the ISP modem the NG router is connected too?
Is the Orbi system operating in Router or AP mode?
Have never seen this my self or others haven't posted about it...
Mts362
May 21, 2019Aspirant
Firmware on main router is V2.3.1.60. Operating a single (wired) satellite with same firmware. Connected to a TP-LINK TC-7610 modem. Both router and access point show up as "green" in the Orbi app. The problem does not appear to be happening with other devices like my laptop....so I get that it is largely a device issue. But at the same time, the phone has never had this issue with any other (of probably ~50 over the last 2 years) wifi networks. So maybe there is a specific interaction issue at play. Thanks!
- FURRYe38May 21, 2019Guru - Experienced User
IF other wifi devices do not exhibit this issue and the problem is only with the phone then possbible that something on the phone and recently taken a bad turn.
Have you forgotten the current wireless profile, powered OFF the phone and back on and then re-entered the SSID and PW?
AFter updating to v60, was this updated and continued or has a factory reset and setup from scratch been performed?
Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
What WPA security modes are you using?Try enabling Beamforming and MIMO(MIMO may or maynot be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings