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Forum Discussion
Mts362
May 21, 2019Aspirant
Password continually needed
Orbi based network requires my password be entered on my phone 1-2 times each day. Pretty frustrating.
CrimpOn
May 21, 2019Guru - Experienced User
Mts362 wrote:
Orbi based network requires my password be entered on my phone 1-2 times each day. Pretty frustrating.
1-2 times a day is going to be difficult to diagnose. I can think of some suggestions, but they are not really practical:
- Does this happen with any other network, such as at work? Alas, "no problem" might simply mean, "haven't been connected to this network long enough."
- Does it happen if the phone is in "safe mode." A frequent suggestion when phones act up is that a recent app install or update has affected the phone, and running in safe mode disabled user apps. This is also impractical because (a) we depend on our apps, and (b) even running "all day" might still be a false positive. Many years ago I had an Android phone that would go whack-o, and the only cure was to do a factory reset and reload applications. What a pain!
- Go back to the old WiFi. If the Orbi was just installed a week ago, is the old WiFi still available? Swap them and see what happens.
- Pose the question in the phone user forum.
- Are there other smartphones that have (or don't have) this issue?
- Is there anything in the Orbi logs?
- Does this phone have an assigned IP address? My internet search turned up instances of phones losing WiFi because another device on the network showed up with the same IP. Obviously an error, but some things may not be active on the network all the time. (Thermostats, for one)