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Forum Discussion
Password Recovery
Hi
I am trying to recover password but the when I enter the answers to the questions asked it will not accept them.
How can I reset my answers as obviously when I entered it I somehow ent...
hockeyref3 wrote:
How can I reset my answers as obviously when I entered it I somehow entered wrong info!!!
Two minutes minor penalty. With the two minutes cooling box not helping to remember the password, there is no other way than using the reset button, and re-configure the router from scratch again.
There is a bug in some devices in Netgear's implementation of password recovery. You can get locked into a close loop.
If password recovery is enabled, but you have not set the answers to the questions, it keeps sending you back to the beginning of the process because you can't answer the questions.
If the standard factory password (password) does not work, then you will have to factory reset the thing to get back to that. Then either disable password recovery (check the manual for your device) or provide some answers to those questions.