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Forum Discussion
KMWNAZ
May 02, 2019Tutor
Password Reset -
Somehow user and password are not working. any way to reset it easily? I've read that logging into Mynetgear and the registered product can elect to "reset password" but that option doesn't appear ...
- May 06, 2019
Yes, I've been using the word "bridge" apparently incorrectly for AP mode. This is how it was setup before I could not get back in. Still not sure what cause the original password that was set to not work. Nonetless I reset it, an dreconfigured it to where it was. Appreciate everyones willingness to help.
Blanca_O
May 05, 2019NETGEAR Employee Retired
Hi KMWNAZ
If you are unable to log into the router settings page then there is an option to recover the System's admin password. Here's the reference: https://kb.netgear.com/31016/
Regards,
Blanca
Community Team
- KMWNAZMay 06, 2019Tutor
Blanca, thanks for the rpely. I am not able to log into orbilogin.com I believe it is becasue the router is set to bridge mode.
- FURRYe38May 06, 2019Guru - Experienced User
You'll need to factory reset the Orbi and walk thru the setup wizard and setup the router from scratch. This time be sure to write down all important information for safe keeping and later use.
KMWNAZ wrote:
Blanca, thanks for the rpely. I am not able to log into orbilogin.com I believe it is becasue the router is set to bridge mode.
- michaelkenwardMay 06, 2019Guru - Experienced User
KMWNAZ wrote:
I am not able to log into orbilogin.com I believe it is becasue the router is set to bridge mode.
Bridge mode is a confusing label, especially when applied to routers.
Is it a wifi bridge between a router and clients?
The Orbi manual refers to bridge mode for a very different setting.
Bridge mode is also used to describe disabling the router bit of a modem.
You may mean wireless access point mode. In which case there are other ways into the Orbi.
I see no mention of the modem that you use. My guess is that this is the cause of the problem.
You may be yet another victim of "Double NAT"
What is Double NAT? | Answer | NETGEAR Support
- KMWNAZMay 06, 2019Tutor
I am pretty sure it is indeed set to bridge mode as the router (An Apple Extreme) I am using is in the main building and the ORBI is in another building hardwire connected and in bridge mode. It does not issue IP addresses. The iPhone app does not work either as It appearently doesn't recognise that the wirelss network is set by the Apple Exterme and the ORBI is merely a satellite.