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Forum Discussion
KMWNAZ
May 02, 2019Tutor
Password Reset -
Somehow user and password are not working. any way to reset it easily? I've read that logging into Mynetgear and the registered product can elect to "reset password" but that option doesn't appear ...
- May 06, 2019
Yes, I've been using the word "bridge" apparently incorrectly for AP mode. This is how it was setup before I could not get back in. Still not sure what cause the original password that was set to not work. Nonetless I reset it, an dreconfigured it to where it was. Appreciate everyones willingness to help.
SW_
May 02, 2019Prodigy
If you can't find an alternative option, find a paper clip and Factory Reset is your best friend. The default username/password is at the bottom of Orbi. You can change the password afterward.
CrimpOn
May 05, 2019Guru - Experienced User
SW_ wrote:
If you can't find an alternative option, find a paper clip and Factory Reset is your best friend. The default username/password is at the bottom of Orbi. You can change the password afterward.
Maybe I am missing the point of the question. The default WiFi SSID and password are on the bottom label. The default administrative user is "admin" and the default password is "password". So, a person who does not have a computer which can connect to the Orbi with an ethernet cable must (1) factory reset using the paperclip, (2) connect to WiFi using the credentials on the label, then (3) set up the Orbi from scratch. I have used the option to recover the Orbi password, but it was months and months ago. As I recall, being able to correctly answer the security questions was a key step in the process.