Forum Discussion
Solved
Password reset not working
The password reset just doest work. it asks me for my serial, the 2 secret question. blink a new password at mico second spend the crashes.
I was able to work around this bug by recording my screen during the recovery process. From there simply pause the video at the point where it flashes the new password.
yeah, I know about the serial number and security questions. I anwer them correclty. I click ok, its looks like its going to work, flash the new password quicker than a blink, and then it crashes. I tested this on # laptop and a PC. Orbi crashes everytime. it work let me reset the password. I know my serial number and security questions very well, I enter them in correctly, Orbi says I enter them correclty. the issue Orbi crashes and does work.
It doesn't seem like there are many options. The only thing left is a "factory reset". Pain in the rear, for sure.