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Forum Discussion

bb411's avatar
bb411
Aspirant
Dec 09, 2018

Password

Hi,

I am unable to login to my Orbi router using the, and following the directions found on the Netgear website. I have forgotten my WiFi guest network password and either need to access it or change it.

3 Replies

    • bb411's avatar
      bb411
      Aspirant

      Thank you. I have three units in my home. The password recovery does not work using the serial number of the Orbi connected via ethernet wire to my modem so I will try using the other serial numbers of the other Orbi units connected wirelessly.

      • You may need to factory reset the router base and use a wired connected PC and web browser. This time walk thru the setup wizard and write down all important information for safe keeping.