NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

flakeybird's avatar
flakeybird
Aspirant
Jun 27, 2019
Solved

Password

Hi, My husband setup the Orbi wifi network and now we have switched to Virgin as a broadband provider and need to change the channel. Unfortunately he has forgotten the password.  Please can someone...
  • flakeybird's avatar
    flakeybird
    Jul 02, 2019
    Thank you for your replies... I have started from scratch and still am not able to log in with the factory admin and password. I unplugged the modem cable, pressed reset until blinking orange on both the main and satellite. Turned off the modem, in plugged it the. Reinstalled the Orbi with the Orbi app... tried to log in and says that the log in is incorrect? Argh! HELP!