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Forum Discussion
flakeybird
Jun 27, 2019Aspirant
Password
Hi, My husband setup the Orbi wifi network and now we have switched to Virgin as a broadband provider and need to change the channel. Unfortunately he has forgotten the password. Please can someone...
- Jul 02, 2019Thank you for your replies... I have started from scratch and still am not able to log in with the factory admin and password. I unplugged the modem cable, pressed reset until blinking orange on both the main and satellite. Turned off the modem, in plugged it the. Reinstalled the Orbi with the Orbi app... tried to log in and says that the log in is incorrect? Argh! HELP!
FURRYe38
Jun 27, 2019Guru - Experienced User
You'll need to factory reset the RBR and setup from scratch as suggested. Besure to walk thru the setup wizard and this time, write down all important information for safe keeping.
flakeybird wrote:Hi,
My husband setup the Orbi wifi network and now we have switched to Virgin as a broadband provider and need to change the channel. Unfortunately he has forgotten the password. Please can someone advise how I may reset the system.
Many thanks in advance