NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
Password
Hi, My husband setup the Orbi wifi network and now we have switched to Virgin as a broadband provider and need to change the channel. Unfortunately he has forgotten the password. Please can someone...
- Thank you for your replies... I have started from scratch and still am not able to log in with the factory admin and password. I unplugged the modem cable, pressed reset until blinking orange on both the main and satellite. Turned off the modem, in plugged it the. Reinstalled the Orbi with the Orbi app... tried to log in and says that the log in is incorrect? Argh! HELP!
I just recently reset my Orbi RBR50 and its 2 satellites. What I did was using a paper clip to push into the little hole in the back of the devices and hold there until the green light turned amber and started blinking. I did it first on the router and then 2 satellites. That should put them back to factory states, and you can set them up afresh.
Thank you for your replies... I have started from scratch and still am not able to log in with the factory admin and password. I unplugged the modem cable, pressed reset until blinking orange on both the main and satellite. Turned off the modem, in plugged it the. Reinstalled the Orbi with the Orbi app... tried to log in and says that the log in is incorrect? Argh! HELP!
Please ignore... I did the process again but I left the power to the modem and the orbi's off for 10 minutes. I all worked a dream after that! Thank you for both your replies!!!
flakeybird"Don't turn off the device." is an important step which I forgot to mention. :robotembarrassed: I'm glad that it all worked out for you.