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Forum Discussion
mikebees
Feb 16, 2020Guide
Passwords - netgear cloud and netgear router
Problem: I can get it into my router w my user / password on the app but not if I login directly. - I have tried different browswers - I have tried different login methodes - local Ipaddress and...
mikebees
Feb 16, 2020Guide
Thanks for your quick reply. So, just to clarify - To your understanding, one may be able to change things in the app and reset the app password, but unless one paperclip resets the router, in my case where security questions are failling, one may never be able to access the router directly?
And, there is no way to reset the security questions via the app?
mikebees
Feb 20, 2020Guide
Just to follow up for people searching for clarification in the future.
1. Your app/cloud/netgear.com password is different and has different reset mechanisms than your local password. So cloud and local passwords
2. If you reset your cloud password it takes a bit to propogate to the app. Closing the app, rebooting the phone, ... helps with this clarification
3. Local passwords have the security questions to reset.
4. Local passwords allow you to have access to the router's local interface which is much more detailed than the app.