Philips Hue issue

Hi All, Can somebody shed some light on why I can’t get Philips Hue to find a new device (light) please. My setup is as follows: 1 x TalkTalk router 1 x RBR50 router and satellit...

Troubleshooting

eljarviso
Jan 23, 2019
Zigbee runs over 2.4Ghz. Zigbee and Wi-Fi are not supposed to interfere with each other but in my experience I have seen it happen. Move your bridge away from your router and make sure your lights aren’t near any other wifi or Bluetooth devices.

ekhalil

Master

Jan 22, 2019

The communication between the Philips Hue and the light does not go through wifi or via Orbi.

I think that your question should be in another forum.

Iketurner10
Tutor
Jan 22, 2019
Thanks for your reply. Which forum do you suggest?
- ekhalil
  Master
  Jan 22, 2019
  Iketurner10 wrote:
  
  Thanks for your reply. Which forum do you suggest?
  
  I suggest Philips Hue community like this one: https://philipshue.com/thread/philips-hue-bridge-cant-find-philips-hue-bulbs/
  
  Good luck.

Forum Discussion

Philips Hue issue