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Forum Discussion
Gilesmanners
Sep 12, 2018Aspirant
Phone disconnects and reconnects when moving around house - possible satellite set-up problem?
The model is actually RBR50 + satellite.
I dont understand why my phone constantly disconnects and reconnects to the wifi. I have one Orbi with a satellite. Static devices in my house seem to ...
Gilesmanners
Sep 22, 2018Aspirant
Hi - fast roaming was not enabled.
I looked on some other forums, where I was advised to set (or reserve) a static IP address for the phone in the router settings. I have done that, and the problem seems to have resolved.
ekhalil
Sep 22, 2018Master
I have the same issue that you described.
Reserving DHCP IP addresses will only temporarily solve the problem. This is a software issue related to the communications between router and satellite known to Netgear.
You can test it by switching off the satellite and you will see that the problem will disappear.
I was told by Netgear support that the issue will be solved in coming software.
I have now my 2 satellites switched off and I don’t see this issue any longer.
Reserving DHCP IP addresses will only temporarily solve the problem. This is a software issue related to the communications between router and satellite known to Netgear.
You can test it by switching off the satellite and you will see that the problem will disappear.
I was told by Netgear support that the issue will be solved in coming software.
I have now my 2 satellites switched off and I don’t see this issue any longer.