In my household there are two of these RBS50v2 extenders. When connected via an ethernet cord to one of the boxes, there are no issues. When connected to the other box there are frequent ping spikes. This makes playing games unbearable. Not sure what information you need. Please help me in simple terms.Turning the box off and on sometimes fixes the ping spikes for a time period.

Alright I will. Since there can be long breaks between spikes, I will leave these tests running for a time and scan through results. I will let you know what I find in a day or so.Thanks for you help!

Layla38 wrote:In my household there are two of these RBS50v2 extenders. When connected via an ethernet cord to one of the boxes, there are no issues. When connected to the other box there are frequent ping spikes. This makes playing games unbearable. Not sure what information you need. Please help me in simple terms.Turning the box off and on sometimes fixes the ping spikes for a time period.How are the satellites connected?Do they both connect directly to the router, or does one satellite connect 'through' another satellite?This will show up on the Orbi web interface Attached Devices page (at the top).Have you measured these ping spikes?

It seems the working satellite connects to the router and the one with issues connects through the working one. Internet - > router - > good box - > my boxI have measured the spikes: Reply from 8.8.8.8: bytes=32 time=498ms TTL=113Reply from 8.8.8.8: bytes=32 time=34ms TTL=113Reply from 8.8.8.8: bytes=32 time=491ms TTL=113Reply from 8.8.8.8: bytes=32 time=34ms TTL=113

How are you connexcted to the system? At the RBR or RBS?What is the distance between the router and satellite(s)? 30 feet or more is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected.What wireless device are you using to test with? Are you pinging the RBS IP address? What Firmware version is currently loaded?What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too? Try using PingPlotter.com with a wired PC connected to the ISP Modem first, then with the RBR inline.

FURRYe38 I am connected through the RBS.I'd say the distance between satellite and router is about 15m with the good satellite being on the same level and the bad satellite being a floor below.I use a wired computer to test. When I use a wireless device I turn off the bad satellite and I will connect to the good one and have no problems.I don't think Im pinging the RBS servers, how do I do/check?Firmware version 2.5.2.4I don't want to leak my ISP unless this is vital information

Ping spikes Orbi Satellite RBS50 | NETGEAR Communities

27 Replies

CrimpOn
Guru
Mar 04, 2021
Layla38 wrote:
In my household there are two of these RBS50v2 extenders. When connected via an ethernet cord to one of the boxes, there are no issues. When connected to the other box there are frequent ping spikes. This makes playing games unbearable. Not sure what information you need. Please help me in simple terms.
Turning the box off and on sometimes fixes the ping spikes for a time period.
How are the satellites connected?
Do they both connect directly to the router, or does one satellite connect 'through' another satellite?
This will show up on the Orbi web interface Attached Devices page (at the top).
Have you measured these ping spikes?
- Layla38
  Tutor
  Mar 04, 2021
  It seems the working satellite connects to the router and the one with issues connects through the working one. Internet - > router - > good box - > my box
  I have measured the spikes:
  Reply from 8.8.8.8: bytes=32 time=498ms TTL=113
  Reply from 8.8.8.8: bytes=32 time=34ms TTL=113
  Reply from 8.8.8.8: bytes=32 time=491ms TTL=113
  Reply from 8.8.8.8: bytes=32 time=34ms TTL=113
  - FURRYe38
    Guru
    Mar 04, 2021
    How are you connexcted to the system? At the RBR or RBS?
    What is the distance between the router and satellite(s)? 30 feet or more is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected.
    What wireless device are you using to test with?
    Are you pinging the RBS IP address?
    
    What Firmware version is currently loaded?
    What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
    
    Try using PingPlotter.com with a wired PC connected to the ISP Modem first, then with the RBR inline.

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Ping spikes Orbi Satellite RBS50