NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Playstation 4 not blocked
Long time reader, first time poster. Thank you in advance. Trying to pause internet connection to son's PS4. I see the device in the Orbi device list, MAC address matches what I see on the device...
Are you using Orbi app to select the PS console?
Do you have a IP address Reservation set up for this device ON the router?
Is access controls enabled on the RBR?
First of all --- thank you! Really love when a community comes together to help.
Answers to your questions (and more questions):
FURRYe38 wrote:Are you using Orbi app to select the PS console?
Yes, Orbi app on my phone. I am able to successfully turn off the Internet to other wired & wireless devices on my home network.
Do you have a IP address Reservation set up for this device ON the router?
I do not.
Is access controls enabled on the RBR?
Where would I check this? I am able to block other devices.
tivotron wrote:
Are you using Orbi app to select the PS console?
Yes, Orbi app on my phone. I am able to successfully turn off the Internet to other wired & wireless devices on my home network.
So the PS4 is the only one not being blocked when you disable internet for it while all other devices seem to be blocked for them correct?
Do you have a IP address Reservation set up for this device ON the router?
I do not. Something to try. Under Advanced Tab/Setup/LAN Setup.
Is access controls enabled on the RBR?
Where would I check this? I am able to block other devices.
Under Advanced Tab/Advanced/Security/Access Controls or Advanced Tab/Security/Access Controls I believe.
Comments below. Thank you so much again!!!
FURRYe38 wrote:
tivotron wrote:Are you using Orbi app to select the PS console?
Yes, Orbi app on my phone. I am able to successfully turn off the Internet to other wired & wireless devices on my home network.
So the PS4 is the only one not being blocked when you disable internet for it while all other devices seem to be blocked for them correct?
Yes, that is correct. All other devices seem to be blockable.
Do you have a IP address Reservation set up for this device ON the router?
I do not. Something to try. Under Advanced Tab/Setup/LAN Setup.
Looks like there is an IP address reserved for the PS4 listed in this table.
Is access controls enabled on the RBR?
Where would I check this? I am able to block other devices.
Under Advanced Tab/Advanced/Security/Access Controls or Advanced Tab/Security/Access Controls I believe.
Checked this. Access controls are enabled.
- Can you try turning it off in the web interface just to eliminate a possible app issue.
Scott
