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Forum Discussion
Please Help - Orbi with gigaclear fibre
Hi all, Novice here I’m afraid. We previously had a Fibre to the Cabinet provider that utilised an Openreach modem and then a Netgear Orbi RBR50 as the router with two RBS50 Satelites. We have had...
Can you power OFF this WHITE box that's on the wall along with the RBR connected to it for 1 minute then back ON with this box then the RBR?
Be sure your using a good quality LAN cable between the modem and router. CAT6 is recommended.
IF this fails, I suggest contacting the ISP to see if there is any required or specific WAN side configurations that is needed on the RBR that the Linksys may have been configured for to work with your ISP.
Thank you for such a swift response.
Unfortunately that resulted in the same outcome. I'm afraid I only have cat 5e cables - I can buy a cat 6 if this really makes a difference.
The ISP have said that the router must be configured to 'accept the WAN IP address dynamically' - I have no idea if this is the case or not.
At the risk of sounding very silly - I wanted to check that the 'modem' bit would really be in the white wall box? I am conscious that I have not really 'replaced' the openreach modem I was using and had thought that there may be a modem in the linksys velop? Obviously I was hoping it was in the wall box.
Thanks
If you factory reset the RBR and setup from scratch then the default setting for the RBR is WAN IP address dynamically. This is under the RBRs web page Advanced tab/Setup/Internet
The Linksys would not have a built in modem here. I believe the Linksys is just same think as the Orbi, another wifi MESH system though I believe it's probably has more new features like AX mode on the wifi.
I recommend you contact the ISP and have them help you with the RBR router configuration to make sure the connection and configuration is correct up to the RBR. Find out what components are needed or required by the ISP to let the RBR work correctly. For Fiber ISP's there is a ONT or a Fiber to Ethernet converter that maybe used. \
Try a different LAN cable.