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Forum Discussion
oapalfruit
Sep 12, 2022Aspirant
Please Help - Orbi with gigaclear fibre
Hi all, Novice here I’m afraid. We previously had a Fibre to the Cabinet provider that utilised an Openreach modem and then a Netgear Orbi RBR50 as the router with two RBS50 Satelites. We have had...
oapalfruit
Sep 12, 2022Aspirant
Thank you for such a swift response.
Unfortunately that resulted in the same outcome. I'm afraid I only have cat 5e cables - I can buy a cat 6 if this really makes a difference.
The ISP have said that the router must be configured to 'accept the WAN IP address dynamically' - I have no idea if this is the case or not.
At the risk of sounding very silly - I wanted to check that the 'modem' bit would really be in the white wall box? I am conscious that I have not really 'replaced' the openreach modem I was using and had thought that there may be a modem in the linksys velop? Obviously I was hoping it was in the wall box.
Thanks
FURRYe38
Sep 12, 2022Guru - Experienced User
If you factory reset the RBR and setup from scratch then the default setting for the RBR is WAN IP address dynamically. This is under the RBRs web page Advanced tab/Setup/Internet
The Linksys would not have a built in modem here. I believe the Linksys is just same think as the Orbi, another wifi MESH system though I believe it's probably has more new features like AX mode on the wifi.
I recommend you contact the ISP and have them help you with the RBR router configuration to make sure the connection and configuration is correct up to the RBR. Find out what components are needed or required by the ISP to let the RBR work correctly. For Fiber ISP's there is a ONT or a Fiber to Ethernet converter that maybe used. \
Try a different LAN cable.