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Forum Discussion
iabd
Sep 10, 2019Aspirant
Please Help-No access-websites not loading (404 messages)-Orbi RBR20-Mac OS and iOS
Hi Community—I've been encountering a lot of error messages and hoping someone can help. I run Mac OS 10.14.5 (Mohave) and iOS 12.4 on iPhone Xr. Orbi is connected via CAT 6 to an (wifi disabled)...
iabd
Sep 10, 2019Aspirant
Hi FURRYe38,
I cannot find firmware version because I cannot access the orbi app. I purchased the RBR20 in Nov 2018, that's the last time firmware was updated.
The modem is an Arris, model TG1672G
I do not know how to tell you what mode the Orbi is operating in, if I could login to orbilogin.com I could answer these questions better.
I just posted 2 screen shots of the type of errors I have been getting online.
Thanks for any help.
iabd
Sep 10, 2019Aspirant
The modem's wifi capabilities have been disabled.