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Forum Discussion
sansfil
Apr 22, 2017Aspirant
Please help Orbi interferes with Bluetooth Headphones/Speaker
Hi everyone, I have not found an answer on the forum so far and therefore I hope this post helps me and others experiencing interference issues. Since I updated from my Netgear R7800 with an EX7300 e...
st_shaw
Apr 22, 2017Master
Bluetooth, Zigbee, and WiFi all use overlapping channels in the 2.4 GHz frequency band. If you are trying to use all three technologies at the same time you might not be able to get things to work. With careful planning you might be able to get things to work OK.
For things to coexist you need to hard-wire as many things as possible, physically separate the devices as much as possible, use the lowest power possible, and manage channels to minimize overalp. In the end, you might need to eliminate some devices.
To minimize WiFi interference, you can turn off the Orbi 2.4 GHz radio and connect all your WiFi devices using the 5 GHz band.
sansfil
Apr 22, 2017Aspirant
Thanks st_shaw, I was not aware that Zigbee also uses WiFi channels. What still bothers me is that everything used to work without interference before (with the R7800 and extender) and unfortunately some devices need the 2.4 Ghz frequency and can not be upgraded. Any further ideas are more than welcome.
- peteytestingApr 22, 2017Hero
just try changing channels on the 2.4 gig , try ether ch 1 , 6 or 11 and see if that helps
- sansfilApr 25, 2017Aspirant
Like I said in the original post, already tried changing channels to 1,6,11 and 12. Is it somehow possible to disable the wide mode in 2.4 Ghz? Disabling 20/40 coexistence makes it 40 unfortunately.