NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
ZeusyZeus
Jun 12, 2020Aspirant
Please help! Samsung HW-Q90R Soundbar WIFI issues
Hello everyone, I'm desperately in need of some help I'm having the weirdest issue. I have searched everywhere online and I can't seem to find any help on it. My Orbi router RBR50 has been working fl...
FURRYe38
Jun 12, 2020Guru - Experienced User
The sound bar is probably broadcasting on or near the same channels as the Orbi is using. Probaby using channels that the orbis back haul maybe using which can't be changed by the user. Only the front haul channels can be changed.
- ZeusyZeusJun 12, 2020AspirantThat’s terrible so there’s nothing I can do? Since I can’t change the channel?
- FURRYe38Jun 12, 2020Guru - Experienced User
Only other thing you can try is turning down the power output of the RBRs wifi radios from 100% to 50% and see if this changes anything. Under Advanced Tab/Advanced Settings/Wireless Settings
Other than this, no. Ensure the sound bar device is placed as far away from the RBR or RBS as possible.
- ZeusyZeusJun 12, 2020AspirantYeah tried that already unfortunately didn’t fix the issue. I was on the phone 1 hour with Samsung tech support and they said they’ve never even heard this before. It’s so weird. Minute I unplug the soundbar speeds are 220+ mbps soundbar plugged in 1-7mbps. I guess I’ll replace it with a Bose unit, hopefully I won’t run into the same issue. Thank you for your help.