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Gbback's avatar
Gbback
Follower
Sep 11, 2020

Please!!! Help with RBR50 Orbi? Getting “re-sign in” screen...

The attachment is what has started showing up on my Apple MacBook and iPad/iPhone screens when I'm using Orbi as my router----haven't experienced this until now (bought Orbi about 2 years ago?) Did I inadvertently change a setting? I'm not even sure how to log in with these screens!!! Help!!

 

The screen starts with "Login to support.netgear.com"

Your user name will be sent encrypted.

Log in_______________

Password___________________

2 Replies


  • Gbback wrote:

    The attachment is what has started showing up on my Apple MacBook and iPad/iPhone screens when I'm using Orbi as my router----haven't experienced this until now (bought Orbi about 2 years ago?) Did I inadvertently change a setting? I'm not even sure how to log in with these screens!!! Help!!

     

    The screen starts with "Login to support.netgear.com"

    Your user name will be sent encrypted.

    Log in_______________

    Password___________________


    go to orbilogin.com and login

    go to Advanced tab >Security > Access Control

    Scroll down to View list of allowed devices not currently connected to the network

    If any device is listed, Check all and Click Remove from the list

     

    If that doesn't help, clear all cache in the browsers of the device you are seeing this login on.